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You may visit the public areas (except the event halls) any day during working hours: Mon –Fri 11 a.m. to 5 p.m., Sat–Sun 10 a.m.–3 p.m. We also offer guided tours for groups and individuals. See TOURS.

The Concert Hall and its residents offer concerts both for adult and child audiences. Each organizer determines the target audience for their event individually. Evening events are most often intended for adult audiences, and children of certain ages may be denied attendance. Information is available in the description of each event.

Children under the age of 7 can't attend concerts organized by SIA “Lielais Dzintars” intended for adult audiences.

Children under the age of 7 can't attend concerts organized by VSIA “Liepājas Simfoniskais orķestris”.

Yes, of course. Please contact the information center of the Great Amber Concert Hall via phone: +371 63424555 or e-mail: info@lielaisdzintars.lv for information or to book or purchase tickets.

Yes! The building is equipped with a panorama elevator so that attendees with reduced mobility can get to the necessary floor.

Concert Hall Great Amber welcomes its guests an hour before the start of an event. Please arrive at the Concert Hall on time – after the third call and the beginning of the event, entry into the event hall is stopped.

Photo, cinema and video cameras and sound recording equipment may only be used at the Concert Hall with the permission of SIA “Lielais Dzintars”.

If you have missed the beginning of the event, a Concert Hall employee will escort you to a balcony or the parterre of the event hall if the event includes several parts with applause in between. Attendees are only allowed to enter the event hall during applause (artists’ pause).

Please consider waiting for an intermission or the end of the event. If you must leave the room during an event, please do so quietly without bothering other attendees.

Nowadays, applause between parts of cyclical pieces (symphonies, sonatas, suites) during classical music concerts is not widely accepted, however, applause is welcome at the end of each piece. During concerts of popular music, jazz and other genres, you may applaud more freely whenever you wish to express your admiration, including during an artist’s solo performance within the ensemble.

No, it is not allowed to bring food or drinks.

Please respect others during events, do not talk, make noise or otherwise bother artists or other attendees. If needed, please use cough lozenges before the event or during intermission.

Flowers or gifts for artists may be left with cloakroom attendants on the 2nd floor of the Concert Hall with a special card indicating the recipient. Concert Hall staff will present your gifts on stage.

Yes, the Concert Hall information center / ticket office is open until the beginning of the event.

Tickets to events organized by SIA “Lielais Dzintars” may be booked if there are more than 14 days left until the event date. Booked tickets must be purchased no later than 14 days prior to the event. The booking of tickets which are not purchased in the established term is canceled and they become available for sale. Tickets can be booked at the information center of the Concert Hall by phone, +371 63424555, or at any sales point of SIA “Biļešu paradīze”.

The Concert Hall ticket office offers Biļešu Paradīze and Great Ambar gift cards, which can be redeemed to attend any event available on the website of Biļešu Paradīze.

Booklets are sold in the foyer of the Concert Hall before the event and during intermission, however, they are not available for all events. Most often, booklets can be purchased for classical music concerts and theater performances. Ask Concert Hall staff about availability. Payments for booklets can only be made in cash. For some of the concerts organized by Ltd. "Lielais Dzintars", there are free electronic booklets available on the day of the event by scanning the QR code posters placed in the public area of the concert hall.

Yes, there is a gift shop on the ground floor of the Concert Hall offering a selection of music records, books, products of local craftsmen, sweets as well as various souvenirs related to Liepāja, amber, and the Concert Hall.

Café Čello, located on the ground floor of the Concert Hall, serves business lunch during opening hours: Mon –Fri 11 a.m. to 4 p.m., Sat–Sun – closed.

The restaurant and wine bar are available during events, as well as upon prior reservation. The restaurant and wine bar are located on the 7th floor of the Concert Hall, revealing a marvelous view of the promenade of Liepāja. Phone number for information and restaurant reservations: + 371 63 451 072.

For evening events, the café is open 1 hour before the beginning time. In order to avoid long lines during concert intermissions, use the TiamoFood app and make your reservation in advance.

See more provisions of the Concert Hall under Rules.

Yes. The information center of the Great Amber Concert Hall (ground floor) and the Great Hall are equipped with a hearing loop that can be used by people with hearing loss. The function can be used via a hearing aid.

The hearing loop, or audio induction loop, function in the Great Hall will be active for selected events, offering the best possible listening experience for people with hearing loss. These events are marked in the calendar section of the Concert Hall’s website - look for the international symbol for the hearing loop.

• Before buying your ticket, make sure your hearing aid has a functioning telecoil (‘T-coil’) setting. If this function is not available or does not work, you should contact the seller of the hearing aid.

• Once you arrive at the concert, you can activate this function:

• manually, directly on your hearing aid; or

• on your smartphone via accessibility settings – look for the telecoil (‘T-coil’) function.

• The concert is available for people with hearing loss, as the hearing loop function will be active during the event. Based on the experience of users of this system, the best listening experience with the hearing loop is in the seats in the center of the main auditorium area: rows 5 to 12, seats 6 to 28.

Yes. The Great Amber Concert Hall warmly welcomes all visitors accompanied by a guide dog or assistance dog.

In accordance with legal regulations in the European Union member states, as well as Article 30.5 of the Cabinet of Ministers Regulation No. 959 of the Republic of Latvia, service dogs are granted access rights to all places where their handler is allowed to go. This means that service dogs may enter cafés, restaurants, shops, sports and cultural venues, and may travel by taxi, as well as by local and international public transport.

To ensure a comfortable concert experience for both the visitor and the service dog, we recommend purchasing specific seats for events in the Great Hall. The most convenient seats, which provide space next to the visitor for a service dog, are located in the parterre Row 17, Seats 1 and 21. Other comfortable options can be found in the parterre between Rows 7 and 11, choosing aisle seats.

When attending events in the Chamber Hall, the most convenient seats for a person with a service dog are those located next to the aisles.

If you would like to familiarize yourself and your service dog with the route inside the concert hall before the event, please contact the Concert Hall Information Centre.

If you need assistance during your visit, feel free to approach our customer service staff.